Privacy Policy

Effective date: May 6, 2026
Last Updated: May 6, 2026

Natural Pigments LLC (“us”, “we”, or “our”) operates the Painting Best Practices website at https://paintingbestpractices.com (hereinafter referred to as the “Service”). Painting Best Practices is managed by Natural Pigments LLC.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at https://paintingbestpractices.com.

Definitions

Service: The Service is the https://paintingbestpractices.com website operated by Natural Pigments LLC.
Personal Data: Personal Data means data about a living individual that can be identified from that data, or from that data together with other information, whether in our possession or likely to come into our possession.
Usage Data: Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself, such as the duration of a page visit.
Cookies: Cookies are small files stored on your device, including a computer or mobile device.
Data Controller: Data Controller means the natural or legal person who, either alone or jointly or in common with other persons, determines the purposes for which and how any personal information is processed.For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors or Service Providers: Data Processor or Service Provider means any natural or legal person who processes data on behalf of the Data Controller. We may engage various Service Providers to process your data more effectively.
Data Subject or User: A Data Subject is any living individual using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Billing address, state, province, ZIP/postal code, and city
Account username and profile information
Membership, course, event, and subscription information
Community posts, discussion replies, private messages, form submissions, and uploaded files, if you choose to provide them
Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, membership updates, event notices, course information, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving marketing communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may also collect information on how the Service is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, time spent on those pages, unique device identifiers, referring pages, and other diagnostic data.

Tracking and Cookies Data

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

Cookies are small files of data that may include a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies, such as beacons, tags, pixels, and scripts, may also be used to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly, including account login, membership access, course progress, checkout, or community features.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service and to keep you logged in to your account.
Preference Cookies. We use Preference Cookies to remember your preferences and settings.
Security Cookies. We use Security Cookies for security purposes.
Membership and Course Cookies. We may use cookies to manage access to member-only content, courses, events, and community features.
Analytics and Marketing Cookies. We may use cookies and similar technologies to understand how visitors use the site and to measure the effectiveness of our communications and advertising.

California Notice at Collection

We collect the following categories of personal information:

Identifiers: Name, email address, account username, IP address, billing address, and similar contact information.
Commercial Information: Memberships, courses, technical studio sessions, events, subscriptions, or other services purchased, considered, registered for, or accessed through our site.
Internet Activity: Browsing history, search history, page views, course activity, login activity, and interactions with our website, emails, advertisements, and online services.
Account and Community Information: Profile information, discussion posts, comments, replies, messages, submitted questions, uploaded files, and other content you choose to submit through the Service.
Sensory or Communications Data: If you use chat, video sessions, forms, community features, or other interactive features, we may collect the text, audio, video, images, files, or content of those communications where applicable.

Purpose: We use this data to provide memberships, courses, events, community access, account management, customer support, fraud prevention, site security, analytics, marketing, and a personalized user experience. We may “share” personal information, as defined by California law, with service providers and advertising partners for analytics, marketing, and cross-context behavioral advertising. You may opt out of such sharing by using the “Do Not Sell or Share My Personal Information” link, if available, or by contacting us.

Use of Data

Natural Pigments LLC uses the collected data for various purposes:

To provide and maintain our Service
To create and manage user accounts
To process memberships, subscriptions, courses, event registrations, and payments
To provide access to member-only content, courses, replays, technical studio sessions, community discussions, and other educational resources
To track course progress, membership status, and account activity
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor usage of our Service
To detect, prevent, and address technical issues, fraud, abuse, unauthorized access, and security problems
To provide you with news, educational content, special offers, membership updates, event announcements, and general information about services or events that are similar to those you have purchased, registered for, or enquired about, unless you have opted not to receive such information

Legal Basis for Processing Personal Data under the General Data Protection Regulation

If you are from the European Economic Area, Natural Pigments LLC’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Natural Pigments LLC may process your Personal Data because:

We need to perform a contract with you
You have permitted us to do so
The processing is in our legitimate interests, and your rights do not override those interests
For payment processing purposes
To comply with the law

Retention of Data

Natural Pigments LLC will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with legal obligations, resolve disputes, enforce legal agreements and policies, administer memberships and subscriptions, provide access to courses and resources, maintain records of purchases and registrations, and protect the integrity and security of the Service.

Natural Pigments LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen security, improve the functionality of the Service, or when we are legally obligated to retain it for longer periods.

Community posts, discussion replies, course activity, submitted questions, and similar user-generated content may remain visible or be retained after an account is canceled or closed unless deletion is requested and is technically, legally, and practically feasible.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

Natural Pigments LLC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or country unless there are adequate controls in place, including controls related to the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Natural Pigments LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

Legal Requirements

Natural Pigments LLC may disclose your Personal Data in good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of Natural Pigments LLC
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

Website Monitoring and Recording Disclosure

Please be aware that we use standard business tools to monitor and improve our website performance and user experience. These may include:

Chat Features and Contact Forms: If we offer chat tools, contact forms, support forms, or similar features, we may record and retain the contents of those communications. By using these features, you consent to this recording and retention by Natural Pigments LLC and our third-party service providers.
Analytics and Session Tools: We use analytics services, such as Google Analytics, and may use session analysis or session replay technology to understand how users interact with the site, including page views, clicks, scrolling, form interactions, and navigation paths. These tools are used for quality control, troubleshooting, security, and site optimization.
Pixels and Advertising Tools: We may use tracking pixels, such as the Meta Pixel or similar technologies, to measure the effectiveness of advertising and communications. By clicking “I Accept” on our cookie banner or continuing to use the site after seeing the banner, where applicable, you consent to the use of cookies and similar technologies as described in this Privacy Policy and our cookie notices.

Security of Data

The security of your data is important to us, but no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Our Policy on Privacy Signals and Global Privacy Control

Natural Pigments LLC honors Global Privacy Control signals where technically supported by our website and applicable under relevant privacy laws. If your browser or device sends a Global Privacy Control signal, our website will treat this as a request to opt out of the sale or sharing of your personal information for cross-context behavioral advertising, where applicable. While we do not currently respond to legacy “Do Not Track” signals due to the lack of a unified industry standard, Global Privacy Control is respected as a primary privacy preference where supported.

Your Data Protection Rights under the General Data Protection Regulation

If you are a European Economic Area resident, you have certain data protection rights. Natural Pigments LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Please get in touch with us if you wish to be informed about what Personal Data we hold about you or if you want it removed from our systems.

In certain circumstances, you have the following data protection rights:

The right to access, update, or delete the information we have on you. Whenever possible, you can access, update, or request deletion of your Personal Data directly within your account settings. Please get in touch with us if you cannot perform these actions yourself.
The right of rectification. You have the right to have your information corrected if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of information we have about you in a structured, machine-readable, and commonly used format.
The right to withdraw consent. You have the right to withdraw your consent at any time when Natural Pigments LLC relies on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. Please get in touch with your local data protection authority in the European Economic Area for more information.

Your California Privacy Rights

If you are a California resident, you may have the following rights:

The Right to Know: You may request information about the personal information we have collected about you.
The Right to Delete: You may request the deletion of your personal information, subject to certain legal exceptions.
The Right to Correct: You may request correction of inaccurate personal information.
The Right to Opt Out of Sale or Sharing: You may request that we stop selling or sharing your personal information with third parties for cross-context behavioral advertising, where applicable.
The Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please email us at service@naturalpigments.com or use the “Do Not Sell or Share My Personal Information” link, if available, on the website.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, process payments, host content, provide video access, manage memberships, send communications, support community features, or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes except as permitted by law and their applicable agreements with us.

Service Providers may include website hosting providers, WordPress plugins and platform providers, payment processors, email marketing providers, learning management systems, membership and subscription systems, video hosting providers, webinar or meeting providers, analytics providers, security providers, and advertising or marketing service providers.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data it collects to track and monitor the use of our Service. This data may be shared with other Google services. Google may use the collected data to contextualize and personalize ads within its own advertising network. You can opt out of making your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript from sharing visit activity data with Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en.

Email Marketing and Customer Communications

We may use third-party Service Providers to send newsletters, membership communications, course updates, event notices, abandoned checkout reminders, renewal reminders, and other transactional or promotional emails.

You may unsubscribe from promotional email communications by using the unsubscribe link included in those emails. Some transactional or account-related emails may still be sent when necessary to provide the Service, manage your account, process a payment, confirm a registration, provide access to content, or comply with legal obligations.

Memberships, Courses, Events, and Community Features

We may use third-party Service Providers and software tools to manage memberships, subscriptions, courses, course progress, community discussions, user profiles, registrations, event access, webinar participation, and video replay access.

Information processed through these tools may include your name, email address, account information, membership status, course enrollment, course progress, event registrations, discussion activity, profile information, uploaded files, and communications submitted through the Service.

Video, Live Sessions, and Replays

We may use third-party platforms to host live events, technical studio sessions, meetings, webinars, video recordings, replays, and related educational materials.

When you register for, attend, view, or participate in a live session, meeting, webinar, or replay, information such as your name, email address, attendance, viewing activity, chat messages, questions, comments, submitted files, audio, video, or other participation data may be collected or processed by the relevant third-party Service Providers.

Payments

We may provide paid products and services within the Service, including memberships, subscriptions, courses, events, technical studio sessions, and other educational services. In that case, we use third-party services for payment processing.

We do not store or collect your full payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their own Privacy Policies. Payment processors are expected to adhere to standards such as PCI-DSS, where applicable. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with may include:

PayPal / Braintree: Their Privacy Policy is available at https://www.paypal.com/webapps/mpp/ua/privacy-full.
Stripe: Their Privacy Policy is available at https://stripe.com/privacy.

Links to Other Sites

Our Service may contain links to other sites not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18.

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and know that your child has provided us with Personal Data, please get in touch with us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our systems.

Mobile Terms of Service

If Painting Best Practices offers SMS/text messaging, your use of that mobile message service constitutes your agreement to the applicable mobile terms. We may modify or cancel the mobile message service or any of its features without notice. To the extent permitted by applicable law, we may also modify mobile terms at any time, and your continued use of the mobile message service following the effective date of any changes constitutes your acceptance of those changes.

By consenting to SMS/text messaging from Painting Best Practices or Natural Pigments LLC, you agree to receive recurring SMS/text messages from and on behalf of Painting Best Practices or Natural Pigments LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on a state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, account notices, membership notices, event reminders, and other information. Promotional messages may include offers, educational announcements, event announcements, membership promotions, and similar communications.

You understand that you do not have to sign up for SMS/text messaging to make a purchase or use the Service, and your consent is not a condition of purchase. Participation in any SMS/text messaging program is voluntary.

We do not charge for SMS/text messaging, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency may vary. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details.

You may opt out of SMS/text messaging at any time by following the instructions provided in the text message, such as replying STOP, or by contacting us at service@naturalpigments.com. For support or assistance, follow the instructions in the message or contact us at service@naturalpigments.com.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you obtain a new mobile number, you will need to sign up again with your new number if you wish to continue receiving SMS/text messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of information sent through the SMS/text messaging service, any errors in such information, or any action you may or may not take in reliance on the information or service.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know whether we have collected your personal data, how we have used your personal data, whether we have disclosed your personal data, and to whom we disclosed it, if you would like your data deleted or modified in any way, or if you would like to exercise any of your other rights under applicable privacy laws, please get in touch with our privacy officer here:

George O’Hanlon
info@paintingbestpractices.com
(707) 459-9998
291 Shell Lane, Willits, CA 95490

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page.

We may inform you via email and/or a prominent notice on our Service before a material change becomes effective and update the effective date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please get in touch with us:

By email: info@paintingbestpractices.com
By visiting this page on our website: https://paintingbestpractices.com/contact/
By phone number: 707-459-9998
By mail: PO Box 112, Willits, CA 95490, United States